I was sitting in my office when the phone rang.
Some bloke from a data research company.
The conversation went like this:
Me: “Hello, good afternoon, L*********** Road, how can I help?”
Him: “Good afternoon Sir. I’m calling on behalf of …..(mumbles) data research. I’d like to ask you a few questions.”
Me (suspiciously): “What are you selling?”
Him: “I am not selling anything, Sir.”
Me: “How did you get this number?”
At this point, he could have simply said “The phone book.”
I work for a big organization, and this would have been entirely possible.
Instead, he said: “I rang before and did a survey with someone else there, and this is the follow-up call.”
Me: “Really? Who did you do this survey with?”
It became blindingly obvious he was reading from a script, and my clearly stupid questions were not going to cause him to deviate from that script.
Or so he thought.
Him: “I’d like to ask you a few questions about…”
Me: “Hang on. I’ve got a few questions of my own. Who did you speak to previously? How did you get this number? What are you really selling?”
Him: “Well Sir, I’d like to talk about….”
Me: “I don’t care what you want to talk about. Answer the questions.”
All I got in return was the sound of this man hanging up on me.
I think the moral of this story is this:
He who rings up randomly to ask questions, should be prepared to answer some in return…..
Copyright © Mark A. McPherson 2011.
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